Horse & Hound Hotel — Wicklow, Ireland
Talk to the
Reservation Agent
A live voice AI that handles room enquiries, checks availability, and takes booking details — just like calling the front desk.
“Any tables for four on Saturday at 7:30?”
“We do — shall I text you the booking link?”
Not sure what to say?
Press “Start a call” above, allow microphone access, and speak naturally — just like calling a hotel. Here are a few things to try:
One team, one AI operations layer
The same system that answers the phone also helps run the floor. Across 50+ staff and three businesses, Horse & Hound uses an AI-assisted employee roster that turns everyday booking and rota data into practical insight — so your managers spend less time on admin and more time with guests.
Employee Roster — This Week
AI assistedAI reads past booking patterns, local events and seasonality to forecast your busiest shifts a fortnight ahead — so you roster the right number of staff, never too few or too many.
Room and table reservations from the voice agent, the website and walk-ins flow into one view, automatically matched to live availability and the team on shift.
Shift changes, briefings and handover notes reach the right people instantly — and the AI drafts the message, so managers approve rather than type it all out.
Holiday requests, hours worked and certifications sit in one place, with AI flagging rota clashes and upcoming renewals before they become a problem.
GDPR compliant by design. Staff and guest data is minimised, access-controlled and stored within the EU. The AI only works on the data it needs — every insight is auditable, and personal details are never reused for anything they weren’t given for.
Want one for your business?
This agent is a prototype built to show Irish hospitality businesses what a voice-first AI reservation system can look like — no app download, no hold music, no scripted IVR.